Shipping Policy

Shipping from the USA

We ship all orders from Los Angeles, CA. We offer domestic and international shipping on all items with low-cost shipping options.

Discreet Packaging
At Dragon Cartel, we value your privacy. All shipments are discreetly packaged in plain cardboard boxes or UPS Priority boxes with no indication of the contents. You won’t find any reference to Dragon Cartel, glass pipes, or smoke ware on the packaging. We apologize for any inconvenience this may cause, but we cannot alter this information. Large pallet-sized orders will be shipped via a freight carrier selected to ensure the most cost-effective delivery option available.

Signature Requirement
For added security, Dragon Cartel reserves the right to add a signature requirement to any order at our discretion.

Shipping Times & Speed
We strive to ship most orders the same day. However, in rare cases, it may take 2-3 business days due to unforeseen delays, holidays, or weekends.

Orders are shipped via UPS/USPS/FedEx, depending on the shipping method selected by the customer. Shipping within the United States typically takes 3-5 business days.

Damaged Items During Shipping
We take great care to ensure that all items arrive in perfect condition. However, in the rare event that you receive a damaged or defective item, please notify our support team within 2 business days of receiving your order. To learn more, please visit Refund and Return Policy. Please do not dispose of any packaging until you've contacted our customer service, as we may need to inspect it for future reference.

Disclaimer

These products are intended for adults 21 years of age and older. Use only as directed on the label. Do not use if you are pregnant or breastfeeding. Consult a doctor before using these products, especially if you have a medical condition or are taking prescription medications. Always seek medical advice before using any of these products. All trademarks and copyrights are the property of their respective owners and are not associated with or endorsed by this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease. By using this site, you agree to the Privacy Policy and Terms & Conditions.